We respect the privacy of every person who visits or interacts with our website and utilises the services that we provide. We are committed to ensuring transparency in terms of how we process personal data within our business.
This policy applies to Lyon & Lyon Creative Limited, registered company number 08747757.
Last update to this policy was November 2023.
How you can make changes
If at any point, you want to change your details or how we contact you, just let us know. You can do that easily by emailing email@example.com
Information collection and Use
Most of the information we collect will be provided by you. This information might include contact details such as your name, email address, phone numbers, organisation name and job title. You might also provide information to help us answer a request, or market our services to you. This information may be stored in our customer database.
We may collect additional information about you from public sources, for example from publicly available social media profiles, such as career history, specialisms and interests.
We may collect log data information, which identifies your computer and tracks your visits and use of our website. We will use Google Analytics to collect this type of information, so we can assess and improve our website experience. This information is processed in a way that doesn’t identify individuals.
We may also collect information from our email service provider including whether you opened our email and what links you may have clicked on.
What do we use your personal information for?
We will use your data you send us to provide you with the information, products and services you have requested. Most of our communication will be by email. We may use your personal information to:
- Respond to enquiries about our services and schedule meetings
- Send you updates, newsletters, and sales and marketing
- Invite you to participate in research
- Improve our website experience
- Keep our website secure
- Comply with any legal process or proceedings
We do not profile your data or allow any third-party marketing to you. We do not share your data, other than with subcontractors, such as our email broadcast service provider, who abide by strict contractual terms.
Access to your information is restricted to designated employees of Lyon & Lyon.
Information you provide as part of an enquiry or application process will only be used for progressing your application, or to fulfil any legal or regulatory requirements.
Your personal information will be held securely on our servers and if you are unsuccessful, will be deleted 12 months after the process is complete. If you are successful in your job application, we will retain your information in line with our staff employment data protection policy.
Links to Other Sites
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.